Contract: Fixed term contracts available between 29th June and 29th August, with additional training week dates tbc

Full summer contract employment dates 29th June – 18th July, 23rd July – 8th August, 14th August – 29th August.

Medium-term contract employment dates 29th June – 18th July & 23rd July – 8th August

Short term contract employment dates 20st July – 8th August

A full-summer contract would have breaks in employment on 19th – 22nd July and 9th – 13th August.

The Role

Our Assistant Centre Managers will play an integral role in the operational running of one of our residential centres and the safeguarding and pastoral well-being of the students in our care. Assistant Centre Managers will be responsive and reactive, supporting the Centre Manager to ensure the smooth running of their centre and acting as a first point of call for Safeguarding concerns throughout their shifts. They will manage a Senior Pastoral and Activity Leaders (SPALs), supporting their SPAL to manage approximately 3-4 PALs who care for approximately 25 students each. Assistant Centre Managers will work closely with the Centre Manager to ensure a strong, efficient team presence for the students. Their core responsibility is ensuring the safety and enjoyment of all students under their care. Residential teams also work closely with the programme team to ensure a well-rounded and 5* experience for all students during their time at InvestIN.

SITE

During the summer holidays, we deliver immersive Summer Experiences designed to give students a 360-degree insight into their dream career. Led by industry professionals, our programmes offer up to 65 hours of hands-on experience, including visits to real workplaces, professional development coaching, and exclusive networking opportunities.

Our Summer Experiences are based on-campus in central London at some of the UK’s most prestigious universities, including University College London (UCL), the London School of Economics (LSE), and the University of London. Students can choose to attend a one-week, two-week, or two-week Premium programme, with the option to study on a non-residential or residential basis.

This on-campus setting provides students with a safe, supportive, and inspiring environment while offering an authentic taste of university life in the heart of London.

Ways we support our Assistant Centre Managers:

We will cover the full cost of a new Enhanced DBS (if required) for your first contract working with InvestIN. We encourage all staff to sign up for the Update Service.
Extensive, paid, on-site training prior to student arrival
Accommodation and 2 meals per day included
Appraisals
Access to Employee Assist Programme (EAP)
Continual support for all staff from the Summer Experience Directors, both on the ground and via phone/email
Online safeguarding and prevent training
Professional, fun and supportive environment

Remuneration: £750 per week, plus 2 meals per day and accommodation

You will accrue Annual Leave throughout your contract at a standard rate (25 days per year pro-rated)

Working Hours: Hours typical of a boarding school setting, with set responsibilities at key hours of the day and on call the rest of the time (you will be asked to ‘opt out’ of the 48-hour Working Time Directive). One full day off per week.

Main Duties:

Site Management:

- Support the overall management of one of our Halls of Residence (UCL Garden Halls or College Halls)

- Act as the lead in the absence of the Centre Manager, ensuring continuity of operations and support for staff and residents.

- Help ensure the smooth and safe running of the centre

- Support the CM with fire duties including evacuation if required

Staff Management:

- Directly line manage 1 SPAL, providing operational support and advising on safeguarding and other pastoral care.
- Support SPALs in their responsibilities of line managing junior staff members

- Act as a triage point for all site based SPALs and PALs escalating any relevant issues to the Centre Manager or DSL

- Run daily evening meetings with the centre team, facilitating any updates, handovers or follow-ups where necessary and act as a point of contact with the programme team

- Attend regular handover meetings with the Centre Manager

- ad-hoc support on InvestIN’s evening social programme

Safeguarding & Pastoral Support:

- Triage sickness or ill-health of students, ensure students are cared for and provided with any medical intervention as required (training provided)

- Triage all concerns from junior centre staff, offering support and advice in instances of safeguarding/ pastoral concerns, bullying or other issues

- Act as a point of contact for all students across a 24-hour provision, providing support, intervention and advice relating to health, safety and wellbeing

- Spend 1-3 nights per week on-call for emergencies

- Support on external site visits, escorting students to venues where applicable and providing Safeguarding support on key programme days
- Oversee the monitoring and reporting on the well-being of students in your care, including ensuring the implementation of individual risk assessments for students with additional needs and providing regular checks on unwell students and updating parents/guardians

Administration:

- Manage communication between InvestIN & parents regarding student’s behaviour, safety and well-being including sickness or ill-health

- Maintain up-to-date records on all InvestIN’s reporting platforms in a timely manner

- Support junior staff members with reporting

- Other administrative tasks as appropriate

Behaviour Management:

- Oversee and have a positive impact on the overall residential experience including completing regular dorm checks, managing student expectations and behaviour against our Behaviour Matrix, continually risk assess the safety of the facilities and communicating any hazards or risks to the on-site team, escalating concerns to the Centre Manager or Residential Manager where necessary

- Act as point of contact for escalation of behaviour management issues, including providing advice for the behaviour management of non-residential students where appropriate

- Conduct behaviour management meetings and ensure that warnings and behaviour plans have been documented and actioned by junior centre staff and the programme team with appropriate records/liaison with parents/guardians

Other:

- Understand and act in accordance with InvestIN’s ethos and cultural values

- Adhere to InvestIN’s safeguarding policy and staff/student Code of Conduct procedures and practices.

- Undertake mandatory safeguarding and child protection training and other professional development activities to ensure that you remain compliant in meeting InvestIN’s duty of care in safeguarding practice. (KCSIE 2025)

Please note this list is indicative rather than exhaustive, and you may be required to take on additional responsibilities to ensure the well-being of students in your care.

What would a normal day look like?

A normal day would include either an early shift (7am – 5pm) or a late shift (2pm – 12pm), with some requirements to work adjusted or split shifts depending on the needs of the centre. While the reactive nature of this role means responsibilities may look different day-to-day, a typical day might include:

Morning:

Be an active presence for the students and staff during breakfast

Triage any safeguarding, well-being or health concerns

Receive handover from nighttime watch and action on any concerns

Oversee the beginning of PALs’ shift, communicating relevant handover notes

Lead on room checks for non-responsive students, ensuring that all students are accounted for

Support students in taking prescribed medication and support staff in the management of relevant OTC medication (e.g. anti-travel sickness medication and antihistamines, pain relief)

Support with parent and student queries if needed

Facilitate the smooth running of student departures for the programme

Daytime:

Respond to safeguarding issues throughout the day, including following up on queries

Act as a POC for Missing Persons’ Protocol for all students (residential and non-residential), including managing escalating processes

Regular monitoring of communication channels both internally and with parents.

Action any outstanding parent communication regarding safeguarding, well-being or health concerns

Oversight of ill students staying behind

Evening:

Triage any concerns as students return from their programme
Attend daily team meetings and handover with key staff
Maintain a general presence at evening activities and support any behavioural management or logistical issues
Oversee a smooth ‘bedtime’ ensuring all students are in their rooms

INVESTIN PERSON SPECIFICATION

You are an organised professional with a genuine passion for working with and encouraging young people. You are enthusiastic, committed, and passionate about young people's health, well-being and safety and believe in strong, fair and clear boundaries. You have a genuine interest in and the experience and skill set needed to safeguard young people. You understand and can connect to today’s young communities and the issues they may face.

Experience:

- Experienced working in pastoral care for young people (e.g. working in schools, childcare, youth work, after-school clubs, and paediatric healthcare) (essential)

- Experience in safeguarding young people (essential)

- Experience of working in fast-paced environments (essential)

- Experience in leading in operationally complex environments (essential)

- Experience in managing teams (desirable)

- Experience of working in a residential boarding setting (desirable)

- Experience in working with 15–18-year-olds (desirable)

- Experience in supporting SEND students (desirable)

You have, and can demonstrate, the following skills and interests:

- Excellent reactive prioritisation and problem-solving skills

- Calm, kind and supportive approach
- Proactive and high-energy
- Resilient and positive attitude
- Able to respond quickly and accurately in an emergency
- Innovative and solution-orientated
- Strongly support inclusiveness and diversity
- Have a deep understanding of what constitutes a concern and have the ability to act appropriately to safeguard and protect young people
- Be reliable, punctual and an open communicator
- Be able to adapt and adjust to the changing needs of the live events industry within a safeguarding capacity
- A deeply entrenched sense of personal pride in your work, and a commitment to giving students a 5* experience in every interaction
- A deep belief in InvestIN’s sense of purpose and our programmes
- You feel a sense of passion and belonging when you read our cultural values

Since 2012, InvestIN has equipped over 70,000 students from across the UK and 100+ countries with an immersive experience of their dream career.

Co-Founders Hitesh Chowdhry and Shameer Thobhani are former professionals in corporate law and investment banking respectively. They were inspired by the opportunity to provide students with a realistic insight into their own fields, by equipping young people with the insider knowledge they both wished they’d had when they were at school. Today, InvestIN delivers immersive work experience programmes across 15 competitive industries, including medicine, engineering, architecture and entrepreneurship.

Our Mission

Life beyond education can feel daunting, as students are expected to make big decisions at a young age that will inevitably shape their future. InvestIN programmes empower students to

Make the right career decisions

By experiencing an industry first-hand and gaining exposure to real professionals, students can better determine whether an industry aligns with their goals and skills.

Increase their chances of breaking into a competitive field

By developing key employability skills, as well as gaining a certificate and industry reference letter, students can boost their university applications and CVs.

What We Do

InvestIN delivers immersive work experience programmes in London for students aged 15-18. With 15 competitive careers to choose from, each programme is delivered by accomplished industry experts to equip students with a 360-degree insight into their respective fields.

Our programmes provide students with the ultimate work experience.

Our Impact:

Three in four of our alumni who referenced InvestIN on their university application received a spot at their first choice university.

Our Advocates:
We’ve built a network of over 1,200 Partner Schools across the world.

Our Feedback:
We have excellent ratings based on over 1,500 Trustpilot and Google reviews and 93% of last year’s summer students said they would recommend InvestIN to their friends.

Our Accreditations:
We're the only accredited summer school that enables students to gain UCAS points for work experience. We’re also accredited by the British Accreditation Council, as well as listed as approved activity providers for the Duke of Edinburgh Gold Residential Award.

TO APPLY

We want to make sure we do all we can to set candidates up for success in this process. If you require any adjustments to help you at interview and/or you have any questions at all, please contact us at: recruitment@investIN.org

Please note, as this post involves direct contact with vulnerable children, it is exempt from the Rehabilitation of Offenders Act 1974. However, amendments to the Exceptions Order 1975 (2013 and 2020) provide that certain spent convictions and cautions are 'protected'. These are not subject to disclosure to employers and cannot be taken into account.

SHOULD YOU BE SUCCESSFUL

Any gaps in your CV will be enquired about and must be explained satisfactorily
You will have to prove your Right to Work in the UK
You will provide the details of two recent and relevant, professional or academic referees who we will contact and specifically ask about your suitability to work with children and any concerns.
You will be required to undergo a Disclosure and Barring Service check (DBS), and equivalent if you live, or have lived, outside of the UK
You will be asked to state that you have no known reason why you cannot work with children
Official identification and certificates will be required for our records

Please be aware that InvestIN may conduct online searches for shortlisted candidates as part of our legal duty to meet out safeguarding duties.

Safer Recruitment, Safeguarding and EDI statement

InvestIN is committed to safeguarding and promoting the welfare of children and young people and expects all staff, seasonal workers, and external professionals to share this commitment.

InvestIN are committed to making our recruitment processes as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values difference, recognising that employees from a variety of backgrounds bring important and positive contributions to InvestIN’s culture.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to work with InvestIN will be conditional upon the receipt of a satisfactory response to a check of Police records via the Disclosure and Barring Service (DBS). The Disclosure and barring Service helps employers make safer recruitment decisions and prevent unsuitable candidates gaining access to minors or vulnerable adults.

Open Source Searching Guidance

InvestIN are committed to ensuring that we follow and implement legislation and advisories as set out in the KCSIE 2025 framework.

KCSIE 25 : 225. In addition, as part of the shortlisting process schools and colleges should consider carrying out an online search as part of their due diligence on the shortlisted candidates. This may help identify any incidents or issues that have happened, and are publicly available online, which the school or college might want to explore with the applicant at interview. Schools and colleges should inform shortlisted candidates that online searches may be done as part of due diligence checks. See Part two - Legislation and the Law for information on data protection and UK GDPR, the Human Rights Act 1998 and the Equality Act 2010. Keeping children safe in education 2025 (page 60)

InvestIN Assistant Centre Manager

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