As a Senior Account Manager, you will sit at a central point within our school partnerships team. You will personally own the highest-value accounts across the UK and beyond, plus support the execution of team strategy to drive retention and revenue growth across the team. Your main focus will be growing The Career School across our network, plus any uptick in Summer Experience revenue will be an added bonus.

You’ll work closely with the Head of Schools to report on school performance, identify gaps and opportunities and ensure the team is working efficiently to hit targets. 

Above & Beyond Account Management

• Own and manage a portfolio of InvestIN’s highest value and most complex partner schools – identify needs and go the extra mile to maintain and grow relationships.
• Conduct regular check-in calls and in-person visits with partners to maintain engagement and understanding of InvestIN.
• Be an active face for your relationships – attending school events, careers fairs and delivering engaging presentations to students, parents and teachers across the globe.

• Drive high-stakes purchase, renewal or upsell conversations for The Career School, preparing tailored proposals that reflect the school's progress, outcomes, and future goals.
• Support the team with revenue conversations – help them identify opportunities to expand breadth and awareness of InvestIN within existing school accounts (e.g. increasing summer experiences or increasing the number of workshops purchased).

• Own and report on the team’s account pipeline, maintaining an accurate, up-to-date view of portfolio health. Communicate key data, including upsell opportunities and at-risk accounts, with the Head of Schools.
• Use CRM platforms to manage data across your own portfolio - tracking engagement quality, identifying schools that need additional support and taking action early to protect relationships.

• Work closely with the Head of Schools to develop and refine the AM strategy. This will include improving portfolio pipelining, engagement strategy and renewal roadmaps.
• Feed into wider business planning by working with Business Development, Marketing & Product teams to provide the school partnerships perspective on product development, marketing campaigns and pricing decisions.

• Help coach the Junior Account Managers develop their skills - providing regular performance support and day-to-day guidance to help their growth.
• Work with the Head of Schools to develop your mentoring abilities, with the aim to transition into Line Management in the future.

• Showcase your adaptability by supporting one of our career experience programmes during the summer season. 

• Experience: Proven experience in account management or partnerships, ideally in education, EdTech or a customer-facing environment.
• Relationship Skills: Warm, proactive and genuinely invested in the success of schools and students you work with. You navigate complex relationships with ease.
• Communication: Exceptional communication skills – written, verbal, with a strong ability to present to and engage a room of any audience.
• Leadership: Experience, or confident in stepping into, a leadership position, taking accountability over the performance and development of direct reports.
• Passion & Drive: A self-motivated approach, with a desire to achieve. A genuine passion for education and an ability to disseminate this to your team.
• Commercial Instinct: Ability to think strategically, translating data & business priorities into action to support revenue growth.
• Organisation: Highly organised, efficient and able to juggle a high workload of your own, whilst supporting your team and their development.
• Data & CRM: Data driven, comfortable using CRM tools to track performance and confident clearly reporting analytics to senior leaders.
• Adaptability & Creativity: thrive in a fast-moving environment and are flexible to finding solutions that work for your schools and team.
• Our Values: Alignment with InvestIN's cultural values.

• A competitive salary plus a performance bonus tied to renewal and upsell targets.
• 25 days paid holiday per year (plus bank holidays).
• The chance to see the direct impact of your work - in the schools you support and the students whose futures you help shape.
• Cultural initiatives, including 2 hours to take off at your choosing every week ('Unplugged').
• Volunteer days and a strong focus on social impact.
• Access to private healthcare and a pension scheme.
• Sabbatical of three months unpaid leave after three years' service.
• Dedicated learning and development support, termly appraisals and wider growth opportunities.
• Travel - visit your partner schools and represent InvestIN at events around the world.

• Perform with purpose
  • Take pride in the high quality of your work
  • Act with urgency, efficiency and determination
• Own and grow
  • Take accountability for your work and professional development
  • Strive for more to strategically grow our impact
• Adapt and innovate
  • Demonstrate agility to business needs
  • Approach problem-solving with a creative and entrepreneurial mindset
• Care and collaborate
  • Show up for your colleagues
  • Actively contribute to an inclusive, empowering and collaborative culture across the business